Support Tickets
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Open
12
In Progress
8
Resolved
45
Avg Response
2.4h
#TK-1245
High Priority
In Progress
Unable to export student reports
Export functionality is failing when trying to generate reports for large datasets. The system times out after 30 seconds.
John Doe
2 hours ago
Technical Issue
3 responses
#TK-1244
Normal
Open
How to configure SSO with Azure AD?
Need guidance on setting up single sign-on integration with Azure Active Directory for our organization.
Jane Smith
5 hours ago
General
1 response
#TK-1243
Low
Resolved
Feature request: Dark mode support
Would love to see dark mode added to the interface. Many users work in low-light environments.
Mike Johnson
1 day ago
Feature Request
5 responses
#TK-1242
Critical
In Progress
Login issues for multiple users
Several users are reporting they cannot login. Getting "Invalid credentials" error even with correct passwords.
Sarah Williams
3 hours ago
Technical Issue
7 responses
Showing 1-4 of 24 tickets